Over the past five years I've worked across fintech and healthcare, partnering with researchers, engineers, marketers, and business leaders on problems that sit at the intersection of what customers need and what businesses are trying to achieve. I care about the whole arc — from early research and framing through to the details that make an experience feel considered.
I'm particularly drawn to systems: how people move through them, where they break down, and where good design can quietly make things better.